Your resume, to Canadian standardsFR / EN

Privacy Policy

Effective October 12, 2026

This Privacy Policy (the “Policy”) explains how CV Canadien inc. (“we”, “us”, “CV Canadien”) collects, uses, shares, and protects your personal information when you use the CV Canadien website and service (the “Service”).

1. Data Controller

CV Canadien inc. (Québec, Canada) is the controller responsible for the personal data described in this Privacy Policy. For any question or to exercise your rights, contact us at contact@cv-canadien.com.

2. Data We Collect

We collect the following categories of data:

  • Account data: name, email address, password (stored encrypted/hashed, never in plain text), profile picture, and Google account identifier if you sign in with Google;
  • Resume content: the information you enter to build your resume (work experience, education, skills, languages, contact details, and any other section you add);
  • Payment data: the service purchased, the amount, the currency, the payment method used (card, Mobile Money or PayPal) and the transaction identifier (never your full card number or your Mobile Money credentials, which are handled directly by our payment providers);
  • Usage log: history of downloads, analyses run and credits used, and of requests sent to the AI Assistant (request type, timestamp, latency); the content of your AI Assistant requests is not kept beyond the immediate processing of the request;
  • Technical data: interface language preference, activity logs related to account security.

3. Purposes of Processing

We use your data to:

  • Create and manage your account, and authenticate you;
  • Generate, preview, and produce your resume's PDF file;
  • Process your purchases of analyses (CV Check, job posting adaptation) and deduct the corresponding credits;
  • Provide the AI Assistant features you request;
  • Ensure security, fraud prevention, and the proper functioning of the Service;
  • Contact you about your account or transactions (transactional emails);
  • Improve the Service and comply with our legal obligations.

4. Sharing Your Data

We never sell your personal data. We share it only with the following providers, to the extent necessary to deliver the Service, and subject to their own confidentiality obligations:

  • Chariow: card and Mobile Money payment processing;
  • PayPal: PayPal payment processing;
  • Google (AdSense): displaying ads on some public pages, see section 9;
  • Anthropic: the AI model provider used by the AI Assistant;
  • Resend: sending transactional emails (account confirmation, receipts);
  • Our infrastructure hosting providers (database and file storage): hosting your account, your Content, and the generated PDF files.

5. International Transfers

Some of our providers may process or store data outside your country of residence, including in the United States or Canada. We ensure these providers offer an adequate level of protection, in accordance with applicable data protection laws.

6. Retention Period

We retain your account data and resume content for as long as your account is active. If you request deletion of your account, we delete or anonymize your personal data within a reasonable time, except where retention is required to comply with a legal obligation (including accounting or tax obligations) or to resolve a dispute.

AI Assistant request logs are retained solely for usage-limiting purposes (requests per day) and do not contain the content of the requests themselves.

7. Security

We implement reasonable technical and organizational measures to protect your data: password hashing, restricted access to production data, and protection of generated PDF files. No system is infallible, and we cannot guarantee absolute security.

8. Your Rights

Depending on where you live, and in particular if you reside in Québec (Act respecting the protection of personal information in the private sector, known as “Law 25”), you have the following rights over your personal information:

  • Right of access: obtain a copy of the data we hold about you;
  • Right of rectification: have inaccurate or incomplete data corrected;
  • Right of deletion: request deletion of your account and data, subject to legal exceptions;
  • Right to portability: receive your data in a structured, commonly used format;
  • Right to withdraw consent and right to object to certain processing.

9. Cookies, Trackers and Advertising

We use cookies that are strictly necessary for the Service to function (keeping you signed in and remembering your language preference).

To keep the Service free, ads are shown on some public pages (blog, guide, job listings, templates), never inside the resume builder. These ads are provided by Google AdSense. Google and its partners use cookies to serve ads based on your visits to this site and other websites.

You can turn off personalized advertising in Google's Ad Settings (https://adssettings.google.com) and learn more about how Google uses data at https://policies.google.com/technologies/partner-sites. You can also opt out of many third-party vendors' advertising cookies at https://www.aboutads.info/choices. Where the law requires it (notably for visitors in the European Union), your consent is asked before any advertising cookie is set.

10. Children

The Service is not directed to individuals under the age of 16. We do not knowingly collect data about children under 16.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. Any material change will be announced on the Service. The last-updated date appears at the top of this page.

12. Contact Us

If you have any questions about this Policy or your personal information, write to us at contact@cv-canadien.com.

Last updated: October 12, 2026